Vauxhall OnStar: help at the push of a button.
Vauxhall has launched OnStar in the UK with a comprehensive package which includes a high-speed 4G LTE in car Wi-Fi, emergency response notification and stolen vehicle recovery technology.
Each Vauxhall fitted with OnStar becomes the hottest spot on wheels, a powerful mobile Wi-Fi hotspot, capable of supporting up to seven mobile devices. Passengers can check email, stream media and play games on their journey.
The system will be free for customers for the first year, and is now available in selected models from Vauxhall’s passenger car range. The first all-new Vauxhall to get OnStar will be the British-built Astra, arriving in UK showrooms in October.
“With OnStar, Vauxhall is bringing the industry-leading connectivity technology to our customers,” said Tim Tozer, Vauxhall’s Chairman and Managing Director. “OnStar will make driving safer as well as offering new innovations in infotainment and telematics. And best of all, the system will be free to customers for the first year of ownership. We are also very pleased to bring the European headquarters to Luton, creating 120 new jobs, joining our head office, Vivaro van plant and UK distribution centre which are already based in the local area.”
“At the push of a button, the driver is connected to help. Users can request assistance whenever they deem it necessary, whether they want directions downloaded to their car’s navigation system, want to run a diagnostics check, or if they witness or are involved in an accident”
A key feature of OnStar is that it provides the driver with 24-hour contact with the brand new, state-of-the-art command centre in Luton. It is an important and easy-to-use link to emergency response and roadside assistance. At the push of a button, the driver is connected to help. Users can request assistance whenever they deem it necessary, whether they want directions downloaded to their car’s navigation system, want to run a diagnostics check, or if they witness or are involved in an accident. The command centre team can then use the system to locate the exact position of the vehicle and connect the driver with the emergency services if this is necessary, providing essential assistance.
Similarly, if an airbag deploys, OnStar will be alerted automatically and an advisor will then contact the vehicle to determine whether help is required. If there is no response, emergency services are immediately sent to the vehicle.
Smartphone users will also be able to connect to their vehicle remotely using the OnStar section of the My Vauxhall smartphone app. This will enable users to contact OnStar from anywhere, call up vehicle data such as oil level or tyre pressure, remotely lock or unlock the car, locate the car online, honk the horn and flash the lights or quickly download destinations to the in-car navigation system.
OnStar will also be able to assist vehicle owners and police if a vehicle with the system is stolen. The stolen vehicle assistance will enable OnStar to work closely with the police to ensure that the car is recovered quickly and safely and returned to its rightful owner. Remote ignition block will allow OnStar to send a remote signal to the vehicle that blocks the engine from starting once it has been reported stolen.
Subscribers are also able to choose whether they want to reveal their current location – at a push of the Privacy Button, their position will be hidden.
“OnStar is a staple of GM customers’ motoring lives in North America, China and Mexico,” said Jon Hyde, Director, Global Expansion at General Motors. “In total, seven million GM customers benefit from OnStar currently, so we’re confident that this technology will become invaluable for buyers of Vauxhall products.”